FAQ's
1. Reservations
We recommend to reserve 3-6 months before your event. We accept reservations up to 12 months in advance.
2. Do you deliver?
Yes, we do charge a delivery fee as prices vary depending on location. Self pick up is no cost. Our pickup location is located in University Place/Tacoma.
3. Do you charge a deposit?
Yes. Deposit of 50% will be required on large orders. ($300.00+)
Orders under $300.00 will require a $100.00 deposit.
Small orders will require a $50.00 deposit.
4. How long is the rental period?
We allow you 3 days for the rental period.
(For example: If your event is on a Saturday, delivery/pickup can be on Friday and picked up/dropped off a day after your event Sunday.)
5. What do you require to book an order?
In order to book we would need the following information.
-
Contact name information.
-
Drop off date, time, address, point of contact phone number, and any specific instructions.
-
Pickup date, time, address, point of contact phone number, and any specific instructions.
-
A good email to send over Quote/Contract.
6. What is your cancellation policy?
If you need to cancel, please cancel 2 weeks prior to your event date.
No refund is given after since we are reserving that date specifically for you.