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FAQ's

1. Reservations

We recommend to reserve 3-6 months before your event. We accept reservations up to 12 months in advance. 

2. Do you deliver? 

Yes, we do charge a delivery fee as prices vary depending on location. Self pick up is no cost. Our pickup location is located in University Place/Tacoma.

3. Do you charge a deposit?

Yes. Deposit of 50% will be required on large orders. ($300.00+)

Orders under $300.00 will require a $100.00 deposit.

Small orders will require a $50.00 deposit.

4. How long is the rental period?

We allow you 3 days for the rental period.

(For example: If your event is on a Saturday, delivery/pickup can be on Friday and picked up/dropped off a day after your event Sunday.)

5. What do you require to book an order?

In order to book we would need the following information.

  • Contact name information.

  • Drop off date, time, address, point of contact phone number, and any specific instructions.

  • Pickup date, time, address, point of contact phone number, and any specific instructions.

  • A good email to send over Quote/Contract.

6. What is your cancellation policy?

If you need to cancel, please cancel 2 weeks prior to your event date.

No refund is given after since we are reserving that date specifically for you.

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